Wilko has appointed Neil Feakins to the role of customer insight and data director. Feakins will join the retailer on 4 October after previously working as... View Article
Argos has launched a new service where shoppers can reserve items in their local store using their Google Home smart speaker. The Google Assistant platform now... View Article
Marks & Spencer has appointed Loblaw’s Jeremy Pee to the new role of chief digital and data officer. Currently senior vice president at the Canadian retail... View Article
The John Lewis Partnership has added ‘& Partners’ to the names of its John Lewis department store and Waitrose supermarket chains as part of a rebrand.... View Article
As part of its Boundaryless Retail strategy, Chinese online retail giant JD.com is to allow guests at a range of hotels across China to experience some... View Article
UK consumer confidence has increased in August as people appear to adopt a ‘wait-and-see’ approach to the ongoing Brexit negotiations. GfK’s long-running Consumer Confidence Index rose... View Article
In a trading update ahead of the announcement of its full year results, book and stationery retailer WH Smith has said its results for the year... View Article
Debenhams is to roll out a Doddle click and collect service across all of its UK department stores following a trial scheme in 50 shops. With... View Article
Parcelforce Worldwide is piloting self-serve kiosks in its London Central, Newcastle and Milton Keynes depots as part of plans to give customers a speedier experience when... View Article
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