The British Retail Consortium has acquired OSS Retail, previously known as the Oxford Summer School, from the British Independent Retailers Association. The move is part of... View Article
Guest content by Retail Connections: The Entertainer Squad is the ‘pro-unboxing team’ from The Entertainer. These guys may look like wacky japesters, but they play a... View Article
Former Ocado director Simon Belsham will be stepping down as president of Walmart’s Jet.com. Walmart said a restructuring of Jet and the merger of the Jet... View Article
WH Smith has expanded in China by launching its first Zoodle kids’ store in the country. The shop at Changsha Huanghua International Airport has been opened... View Article
Here Natalie Bruins, a non-executive director driving growth, gives her perspective on the new customer experience challenges facing retailers following her discussions at the Retail Bulletin... View Article
Guest content by Retail Connections: Europe’s largest sports retailer Decathlon is lucky to have a sharply defined USP – unbridled passion for sport. Love of all things fitness... View Article
As digital devices have proliferated in people’s lives the experience that retailers give to shoppers has to evolve into one that is much richer and which... View Article
UK retail footfall dropped by 3.5% in May to mark the worst decline in six years. The figures from the British Retail Consortium and Springboard reveal... View Article
The cost of poor service and the value of customer engagement are top of mind for the current Marks & Spencer board, led by CEO Steve... View Article
