M&S hails turnaround progress despite drop in profits
May 22, 2019 7:21 amMarks & Spencer has said it is making good progress with its turnaround despite reporting a drop in full year profit. In the year to 30... View Article
General Merchandise News
WH Smith boosted by travel performance
May 21, 2019 8:20 amBook and stationery retailer WH Smith saw its like-for-like sales edge up 1% in the 11 weeks to 18 May following a good performance at its... View Article
Carl Cowling to succeed Stephen Clarke as CEO of WH Smith
May 21, 2019 7:37 amWH Smith has announced that Carl Cowling is to replace Stephen Clark as the company’s chief executive as part of a long-term succession plan. Due to... View Article
Royal Mail to roll out 1,400 parcel postboxes across the UK
May 21, 2019 7:03 amRoyal Mail is to launch parcel postboxes across the UK following a successful trial last year. The initiative marks the first major change in use for... View Article
Park Group hires Gill Taylor as chief transformation officer
May 17, 2019 8:30 amPark Group has announced that Gill Taylor has joined its senior leadership team in the role of chief transformation officer. Taylor previously held the same position... View Article
WH Smith opens new concept store and café at Perth Airport
May 16, 2019 8:53 amBook and stationery retailer WH Smith has opened a next generation concept store and café at Perth Airport in Australia. Situated at the domestic Terminal 4,... View Article
Shop Direct drives customer service innovation with customer closeness centre
May 15, 2019 8:29 amVery and Littlewoods owner Shop Direct has launched a new “customer closeness” centre at its Liverpool head office as a means of driving customer service innovation.... View Article
Amazon launches new click and collect option with partner stores
May 14, 2019 8:54 amAmazon has launched a new collection service called Counter that enables customers to pick up their Amazon parcels in-store at a partner location. The online retail... View Article
Bloom & Wild launches flower range on Ocado
May 14, 2019 8:35 amOnline florist Bloom & Wild is to offer its flower ranges on the Ocado grocery website. Called ‘Bloom & Wild at Home’, the range will become Ocado’s... View Article
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