The Customer Satisfaction Index (UKCSI) which was released today, show 17.3% of UK customers are experiencing a product or service problem, the highest overall level since... View Article
Jollyes has acquired Midlands-based Penparc Pet Centre Group as part of plans to accelerate growth. The deal has seen the retailer buy Penparc’s five stores in... View Article
The Very Group has appointed Lionel Desclée, the former president and chief executive of Walmart Japan, as its new group chief executive. Due to join the... View Article
B&M has announced that Mike Schmidt is to become its new chief financial officer. Due to join the business no later than 3 January 2023, Schmidt... View Article
British tech firm WeShop is launching itself as the world’s first community-owned social ecommerce platform, offering shoppers shares in the group every time they make a... View Article
Amazon has launched its first UK micromobility hub for more sustainable deliveries in Central London as it looks ahead to delivering 50% of Amazon shipments with... View Article
M&S has found that the cost of living crisis is not impacting people’s desires to make the most of the summer. The latest M&S Family Matters... View Article
Tumi has become an official partner of Tottenham Hotspur Football Club for its pre-season tour to Korea this month. The partnership will include TUMI providing the... View Article
Customers are now demanding seamless experiences across channels, enhanced by rich data insights that personalises the interactions, which is fuelling the need for retailers to set... View Article
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