There has been a sharp fall in consumer confidence in the UK this month as people feel less optimistic about their personal finances, the economy and... View Article
WH Smith is extending its partnership with Toys“R”Us with more shop-in-shops opening between now and Christmas. Following the launch of the first Toys“R”Us shop-in-shop in 2023,... View Article
Ingka Centres is to acquire the Pasing Arcaden shopping destination in Munich. A subsidiary of Unibail-Rodamco-Westfield Germany, the retail anchored mixed-use development has more than 53,000... View Article
New data from the Institute of Customer Service reveals that nearly 4 in 10 (39%) UK customer service workers who have experienced abuse are contemplating leaving... View Article
The Retail Bulletin has announced the establishment of the CX Alliance (CXA) following the recent closure of the Customer Experience Foundation (CXFO). The CXA aims to... View Article
For some years Digital Product Passports (DPPs) were widely regarded as some tech tool that was unlikely to have much impact on retailers and consumers but... View Article
Moonpig has said its group trading has been in line with expectations in its financial year to date despite ongoing macro headwinds in the gifting market.... View Article
Retailers across the UK are being urged to prioritise workplace wellbeing after a report from the Retail Trust revealed that poor mental health is causing significant... View Article
B&Q owner Kingfisher has raised the bottom end of its full year profit guidance despite demand for big ticket home improvement products remaining weak. The group... View Article
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