Comment: Are you using customer feedback effectively?
January 7, 2008 7:55 amToo many organisations are wasting time and money going through the motions of collecting customer feedback and then failing to act on it. By Rob Keve... View Article
Too many organisations are wasting time and money going through the motions of collecting customer feedback and then failing to act on it. By Rob Keve... View Article
U.S retailer Wal-Mart has abandoned its movie download service, less than twelve months after its digital download store was unveiled. The store, in direct competition with... View Article
Sir Stuart, 58, is knighted for his services to the retail industry and corporate social responsibility. Rose joined Marks and Spencer from Arcadia in 2004 and... View Article
This year customers left it late to do their Christmas shopping and it took widespread discounting to tempt them in to stores, says British Retail Consortium... View Article
And January’s sales won’t lift demand say retailers. Retailers recorded the weakest sales growth in over a year during the critical first fortnight of the build-up... View Article
Dell will soon start selling its notebook and desktop computers in DSGi boosting its presence in Europe. The agreement includes stores in the United Kingdom, Ireland,... View Article
HMV has reduced it losses for the half-year after strong like for like sales growth in the UK & Ireland. Group sales increased by 9.5 per... View Article
Sales of hardware leap 44.1 per cent due to high demand for Nintendo DS Lite and Wii consoles Total sales, including Gamestation, rose by 89.1 per... View Article
In the light of so much consumer interest in retailers corporate social responsibilities and green credentials, its little wonder the Responsible Retail Summit is proving so... View Article