From High Street to My Street
February 23, 2010 9:44 amConsumer Forum research shows customers condemn poor customer service providers New research reveals just how powerful good and bad reports of customer service are when it... View Article
General Merchandise News
Christmas spending prompts sharp rise in retail instalment credit
February 23, 2010 8:08 amStore instalment credit rose sharply in December as savvy consumers looked to use credit sensibly to meet specific purchase needs. Consumers spent 17% more using instalment... View Article
Supermarket sweeps up childrenswear sales
February 22, 2010 10:11 amConvenience is king for today’s childrenswear buyers, as new research from Mintel finds more and more of us are throwing kids clothing in to our shopping... View Article
M&S announces pioneering local authority recycling partnerships
February 19, 2010 9:40 amMarks & Spencer has announced four pioneering partnerships with local authorities around the UK to significantly improve kerbside recycling, enabling councils to collect an additional 60,000... View Article
Halfords buys Nationwide Autocentres
February 18, 2010 8:54 amHalfords has acquired Nationwide Autocentres an independent car servicing and repair operator with 224 outlets nationally. Halfords is paying £73.2m in cash for Nationwide, which has... View Article
Research shows retailers are missing a trick in the Convenience Channel
February 16, 2010 8:20 am56 percent feel quality of products is compromised in convenience stores compared with major supermarkets. According to a new research report “Windows on Convenience Shopping” by... View Article
Appeal court defeat means store-music victory for retailers
February 15, 2010 7:23 amAn appeal court defeat for the company that licences music in shops is a victory for retailers, said the British Retail Consortium (BRC). It will save... View Article
Credit regulations phase in a victory for common sense.
February 12, 2010 9:27 amThe Government’s decision to delay the introduction of new rules governing consumer credit is a welcome move. Reacting to the announcement yesterday (Thursday) that the new... View Article
UK retailers failing to make the most of social media marketing
February 12, 2010 9:21 amOnly 32% of retailers with a Twitter or Facebook account promote them on their website Only 32% of retailers with a Twitter or Facebook account promote... View Article
