John Lewis has appointed Andreas Nicolaides as head of customer planning and channels. Due to join the business in October, he will be tasked with modernising and... View Article
Family optimism is at its highest level in almost two years, according to M&S’ Family Matters Index – a quarterly tracker of the priorities, challenges, and... View Article
John Lewis is extending its same-day delivery service to more cities following an initial launch in London last August. The service is being offered to customers... View Article
Marks & Spencer will not be able to bulldoze and redevelop its flagship central London store, after the secretary of state blocked the plans. The retailer... View Article
The John Lewis department store has launched a new virtual ‘Try It On’ service for customers of its fashion rental offering. To use the service, customers... View Article
Luxury retailers Selfridges has introduced a new loyalty scheme to “unlock the best product launches, events, news and free shipping for everyone”. The scheme, called Selfridges Unlocked, offers... View Article
The John Lewis Partnership has become the first retailer in the UK to have its *net-zero **science-based targets validated by the official body that validates climate... View Article
Debenhams will be introducing a new division for premium brands on its website as part of plans to be a “great British digital department store”. According... View Article
Department store Morleys in Bexleyheath will hold its first pop-up menopause shop in collaboration with Shhh… Menopause Wellness and All Health Matters. The mission is to... View Article
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