How to Create a Great Retail Customer Experience
January 29, 2024 10:39 pmBy Lightspeed Retail If you work in retail, you’ve probably heard the term ‘the customer is always right’. We’re not here to say whether that’s explicitly... View Article
By Lightspeed Retail If you work in retail, you’ve probably heard the term ‘the customer is always right’. We’re not here to say whether that’s explicitly... View Article
Lingerie chain Victoria’s Secret has been increasingly using video to improve the customer experience online and ultimately boost conversion rates across its digital channels that it... View Article
The pandemic impacted behaviours and the way we engage with business and its impact on customer experience (CX) has been nothing less than colossal. 2020 gave... View Article
Businesses are currently making plans to do better for their customers next year – with Forrester predicting that CX ratings will start to improve in 2024... View Article
Retail’s golden quarter is upon us and most brands are busy rolling out carefully crafted seasonal plans to maximise the biggest trading opportunity of the year.... View Article
Transform your customer lifecycle with predictive analytics! The use of predictive analytics is becoming a marketer’s secret weapon. Those marketers are working smarter, not harder… Being... View Article
Join us for an engaging and insightful webinar that looks into the dynamic world of the CX and Contact Centre industry, focusing on the exceptional leadership... View Article
Comarch is pleased to announce the organization of an exciting webinar that will shed light on the secrets of creating extraordinary customer experiences in the retail... View Article
The 11th year of the CX Retail Exchange, 11-12 July 2023, will invite senior customer experience leaders in retail to the Hilton, Syon Park, to explore... View Article
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