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Commentary

The Retail Bulletin brings you the latest up to date retail commentary news from across the sector, for both the high street and online brands.

Retail-commentary

Iceland's Second Chance initiative – A model for national rehabilitation

Following Paul Cowley’s interview on ITV’s This Morning, Iceland Foods’ Second Chance Initiative is gaining attention for its impactful approach to ex-offender rehabilitation. Under the leadership... View Article
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Comment: Bring back paper-based catalogues

Comment: Bring back paper-based catalogues

01 November 2024 by Glynn Davis

Something disappointing dropped through my letterbox the other week. The renowned curer of salmon, East London-based H. Forman & Son, dispatched a letter announcing that it... View Article

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Comment: Reactions to the budget from the retail sector

Comment: Reactions to the budget from the retail sector

30 October 2024 by Karen Howard

Here we give a round-up of reactions to today’s Autumn Budget statement. Helen Dickinson, CEO of the British Retail Consortium  Changes to business rates from 2025... View Article

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Trust issues: why retailers need to prioritise staff wellbeing

Trust issues: why retailers need to prioritise staff wellbeing

02 October 2024 by Patrick Overall

Chris Brook-Carter, chief executive of the Retail Trust Issues with mental health are causing three quarters of retail workers to underperform at work. That’s according to... View Article

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Celebrating the People in Retail Awards 2024: A night of inspiration, recognition & achievement

Celebrating the People in Retail Awards 2024: A night of inspiration, recognition & achievement

27 September 2024 by Natalie Fresen

Last night, the People in Retail Awards 2024 brought together over 400 professionals from across the retail industry for an unforgettable celebration of excellence, dedication, and... View Article

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Understanding sustainability in luxury retail

Understanding sustainability in luxury retail

24 September 2024 by Natalie Fresen

Environmental matters are at the forefront of global conversation, and major changes are occurring within luxury retail. In the past, luxury by definition was something that... View Article

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Guide to Omnichannel Retail

Guide to Omnichannel Retail

21 September 2024 by Natalie Fresen

In a hypercompetitive retail market today, 75% of consumers expect that great brand experiences will be consistent across channels. This dramatic new requirement has altered the... View Article

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The Environmental Impact of Fast Fashion

The Environmental Impact of Fast Fashion

20 September 2024 by Natalie Fresen

Fast fashion can shift from one week to the next by offering ultra-cheap and trendy clothing as quickly as possible. Due to this fleeting nature of... View Article

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Almost 40% of UK Customer Service workers facing abuse consider quitting

Almost 40% of UK Customer Service workers facing abuse consider quitting

19 September 2024 by Natalie Fresen

New data from the Institute of Customer Service reveals that nearly 4 in 10 (39%) UK customer service workers who have experienced abuse are contemplating leaving... View Article

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Retailers urged to act as mental health crisis hits call centres and Gen Z

Retailers urged to act as mental health crisis hits call centres and Gen Z

18 September 2024 by Natalie Fresen

Retailers across the UK are being urged to prioritise workplace wellbeing after a report from the Retail Trust revealed that poor mental health is causing significant... View Article

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