The 2025 programme
| 08.45 - 09.15 | Registration |
|---|---|
| 09.15 - 09.25 | Chair’s welcome address |
| 09.25 - 09.50 | Keynote Address: ‘Blended omnichannel retail’ - future retail predictions and trends |
| 09.50 - 10.30 | Retail Showcase Panel: A roadmap to building a cohesive customer centric and profitable omnichannel strategy. |
| 10:30 - 10:55 | Morning coffee and networking break |
| 10.55 - 11.50 | Retail Spotlight Panel: Omnichannel retail - opening more doors with online marketplaces. |
| 11.50 - 12.30 | Retail Mega Panel: Digital transformation - why a digital-first strategy will allow you to meet growing customer demand. |
| 12:30 - 13:20 | Lunch and networking break |
| 13.20 - 14.00 | Retail Focus Panel: Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar. |
| 14:00 - 14:40 | Retail Spotlight Panel: Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical |
| 14:40 - 15:00 | Afternoon coffee and networking break |
| 15:00 - 15:40 | Retail Perspectives Panel: Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences. |
| 15:40 - 16:20 | Retail Insight Panel: Empowering in-store staff to deliver omnichannel experience. |
| 16:25 – 17:00 | Retail Insights Panel: Loyalty and breaking the CX ceiling - a new equation of customer satisfaction. |
| 17:00 – 17:15 | Chair's closing summary |
DRINKS FOR THOSE THAT WOULD LIKE TO STAY |
Venue & Contact
VENUE
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
EVENT DATE
6 March 2025 - Hallam Conference Centre
START TIME
09:00
CONTACT
For retail speaker opportunities:
Claire Knott
E: claire.knott@theretailbulletin.com
T: 01276 489626
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com
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