THE RETAIL BULLETIN - The home of retail news
Lest we forget
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
THE Retail Conference
Retail Ecom North
Retail HR North 2025
Retail Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy

The importance of omnichannel in today's retail environment is more critical than ever, having to adapt to huge changes in consumer behaviour over the past few years as a direct and indirect result of the pandemic.

6 March 2025, Hallam Conference Centre

Retail Omnichannel Futures 2025


The macro-economic uncertainty of the next couple of years gives us all cause for concern on many levels. The future of retail in 2025 and beyond will be even more challenging but paves the way to take advantage of advancements in AI, automation, and sustainability.

Coupled with consumer demand changing fast – today’s retailers must make shopping easy for their customers. The choice lies in businesses themselves, to really rise to the occasion and optimise their operations, in order to provide customers with a better experience.

Omnichannel is the vessel through which we will traverse into this exciting, digitalised retail future.

Attend to hear our expert speakers, working at the cutting edge of retail, discuss:

How to best serve customers by bridging the gap between online and offline
How to tackle growth in 2025
How to execute omnichannel initiatives effectively
How to integrate your brand’s digital roots with a technology-driven approach
How to transform shopping into an omnichannel experience
Get all your omnichannel challenges addressed during this essential in-person event from TRB. With opportunities throughout the day to ask our omnichannel experts your burning questions, how can you afford not to attend this crucial event.

MEET THE 2024 SPEAKERS...2025 SPEAKERS COMING SOON


Michael Truluck

Chairman
Joe Browns

Matthew Purt

Founder
Secret Sales

Maria White

Global SEO Lead
Kurt Geiger

Kimmo Jukuri

Global Head of External Products & Partners
H&M

Emma Thackray

Co-Founder
Hip Pop

Paul Martin

Interim Director of Engineering
JD Sports

Alix Thompson-Burn

Head of Digital
Bird & Blend

Neil Stapleton

Customer Experience & Change Management
Skipton Building Society

To see all speakers click here

Programme Highlights


•‘Blended omnichannel retail’ - future retail predictions and trends


• A roadmap to building a cohesive customer centric and profitable omnichannel strategy


• Omnichannel retail - opening more doors with online marketplaces


• Digital transformation - why a digital-first strategy will allow you to meet growing customer demand


• Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar


• Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical


• Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences


• Empowering in-store staff to deliver omnichannel experiences

Meet Our Primary Partners


Venue & Contact


VENUE
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ

EVENT DATE
6 March 2025 - Hallam Conference Centre

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: claire.knott@theretailbulletin.com
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com

Subscribe For Retail News