The importance of omnichannel in today's retail environment is more critical than ever, having to adapt to huge changes in consumer behaviour over the past few years as a direct and indirect result of the pandemic.
Retail Omnichannel Futures 2025...that's a wrap!
RETAIL OMNICHANNEL FUTURES 2025
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MEET THE 2025 SPEAKERS
Maria Hollins
Chief Executive
Ann Summers
Clare Olding
Head of Loyalty
Topps Tiles
Helen Dickinson
Chief Executive
British Retail Consortium
Andrea Nunn
Partner & Customer Experience Senior Manager
John Lewis & Partners
James Rutter
Chief Creative Officer (CCO)
COOK
Pim Vellenga
Senior Launch Manager
Emma – The Sleep Company
Sam Bleazard
Employer Brand Content Producer
Fortnum & Mason
Charlotte Fraissé
Senior Program Manager - Regulatory
eBay
Programme Highlights
• ‘Blended omnichannel retail’ - future retail predictions and trends
• A roadmap to building a cohesive customer centric and profitable omnichannel strategy
• Omnichannel retail - opening more doors with online marketplaces
• Digital transformation - why a digital-first strategy will allow you to meet growing customer demand
• Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar
• Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical
• Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences
• Empowering in-store staff to deliver omnichannel experiences
Meet Our Primary Partners
Venue & Contact
VENUE
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
EVENT DATE
6 March 2025 - Hallam Conference Centre
START TIME
09:00
CONTACT
For retail speaker opportunities:
Claire Knott
E: claire.knott@theretailbulletin.com
T: 01276 489626
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com
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