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Resonate CX unveils 2025 UK Insights Report: Brick-and-Mortar Customer Trends

Resonate CX, a leading Customer Experience Management (CXM) platform, proudly announces the pre-release of its eagerly awaited 2025 Current State of Brick-and-Mortar Retail Customers: UK Market... View Article
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BetterCommerce launches B2BConnect – pioneering WhatsApp commerce for seamless B2B operations

BetterCommerce launches B2BConnect – pioneering WhatsApp commerce for seamless B2B operations

20 January 2025 by Patrick Overall

BetterCommerce, a leading modular and composable commerce platform, unveiled its groundbreaking feature, B2BConnect, during an exclusive LinkedIn Live session. This innovative solution integrates WhatsApp into the... View Article

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Redefining Peak Sales Days: lessons from Black Friday 2024 in emerging markets

Redefining Peak Sales Days: lessons from Black Friday 2024 in emerging markets

09 January 2025 by Patrick Overall

Keren Ben Zvi, Chief Data Officer at PayU GPO The Golden Quarter of 2024 has proven to be a monumental period for retailers worldwide. Once again,... View Article

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Millennials now outshop Gen Z on social media, becoming the fastest growing demographic for social commerce purchases – RTS research

Millennials now outshop Gen Z on social media, becoming the fastest growing demographic for social commerce purchases – RTS research

09 January 2025 by Patrick Overall

Despite Gen Z often being stereotyped as the TikTok generation, Millennials now outshop their younger consumer counterparts across TikTok, Instagram and Facebook, according to the latest... View Article

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Swap launches industry-first AI-powered returns solution for DTC brands operating through shopify

Swap launches industry-first AI-powered returns solution for DTC brands operating through shopify

20 December 2024 by Patrick Overall

This new feature redefines E-Commerce operations by increasing revenue Retention and customer loyalty. Swap, the e-commerce operating system (OS) that manages operations for direct-to-consumer brands, today... View Article

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