May 30, 2012 11:40 am
Published by Retail Bulletin
66% of shoppers say poor in-store service has led them to favour online shopping, according to an independent study into consumer attitudes to high street and... View Article
May 23, 2012 9:39 am
Published by Retail Bulletin
Morrisons is relaunching its in-store bakeries at the end of this month as it looks to meet demand from its customers for more artisan products at... View Article
May 14, 2012 12:05 pm
Published by Retail Bulletin
61% of consumers buying premium products and services say they will not reduce their online spending in 2012. As the UK economy slides back into recession... View Article
May 10, 2012 12:09 pm
Published by glynn-davis
Despite good customer service translating directly into increased loyalty there are still very few retailers using social media channels to engage with their customers even though... View Article
April 19, 2012 11:41 am
Published by Retail Bulletin
With social media gaining importance, sentiment tracking, comment categorisation and comprehensive storage of data is vital to find out what really matters. In an economic downturn... View Article
April 6, 2012 12:37 pm
Published by Retail Bulletin
Maximising customer loyalty and stability by communicating brand values, building trust and engaging your customers. June 13th 2012. An impressive range of retailer and solution provider... View Article
April 4, 2012 11:19 am
Published by Retail Bulletin
Healthy and beauty retailer Boots UK is re-launching its loyalty offer to customers over the age of 60. The move forms part of the retailer’s ongoing... View Article
April 1, 2012 10:23 am
Published by Retail Bulletin
In today’s economic climate, customer loyalty has been pushed to the top of the agenda and for those retailers who are getting it right, it can... View Article
March 29, 2012 11:56 am
Published by glynn-davis
With domestic growth increasingly hard to come by there is a growing appetite for international expansion, but it should not be done half-heartedly because there are... View Article