INTERVIEWS
Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective
11 January, 2018 | by Retail Bulletin
At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment?
At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment? In a fascinating interview with Questback, Jonathon Fitzgerald, ex-CEO of Mamas & Papas and now Group President at 650-store Canadian retailer Reitmans, explains why companies need to focus more on listening to their people, alongside investing in digital initiatives, such as artificial intelligence.
Read the full interview here.
