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Joseph Joseph recognise people are ‘biggest asset’

Global houseware brand Joseph Joseph have partnered with OpenBlend to support employee experiences and drive retention as the company continues to scale. Headquartered in London, UK, Joseph… View Article

HOME AND DIY RETAIL NEWS

Joseph Joseph recognise people are ‘biggest asset’

Global houseware brand Joseph Joseph have partnered with OpenBlend to support employee experiences and drive retention as the company continues to scale.

Headquartered in London, UK, Joseph Joseph employs 200 people around the world and is renowned for its innovative, high-quality houseware designs. The company’s product lines are available in major department stores and independent homeware retailers, as well as via the company’s ecommerce channel.

The Joseph Joseph team was impressed by OpenBlend’s ability to facilitate manager-employee conversations that go beyond objective-setting and performance ratings to include broader discussions around wellbeing, motivation, and development.

Commenting on the company’s partnership with OpenBlend, Head of People & Culture at Joseph Joseph, Susie Burt, said: “As a scaling global business we know that our people are our biggest asset. Our partnership with OpenBlend represents the next step on our journey to creating the very best people experiences and culture.”

Other key factors in the decision to select OpenBlend included a user-friendly technology experience, an ability to customise functionality in line with specific needs, and a clear alignment on goals and how to achieve them.

Susie continued: “By facilitating broad conversations that focus as much on wellbeing and motivation as they do performance, OpenBlend will enable our managers to better understand the unique needs and wants of their individual employees. That understanding sits at the heart of our ability to support the enriching employee experiences that drive retention.

Susie concluded: “We’re incredibly excited about the benefits that OpenBlend can help us to deliver.”

OpenBlend work with other retailers including Dr Martens, LaCoste, Superdry, Gymshark, Vivobarefoot, and Belstaff.

Anna Rasmussen, Founder & CEO at OpenBlend, said: “The Joseph Joseph team is highly committed to enabling and developing its people – something that was abundantly clear at our first meeting, and which is further evidenced by their engagement with us.”

Rasmussen added: “We’re delighted to be supporting another progressive company that is working to embed a culture in which employees are both enabled and encouraged to talk to their managers about the issues that matter most to them.”

The platform was rolled out to all Joseph Joseph employees in October 2022, with the OpenBlend team taking an active role in delivering training to managers and employees.

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