Tesco to scrap Clubcard statements and vouchers for shoppers
Tesco has announced it will stop distributing paper Clubcard statements and vouchers under a shake-up of its loyalty scheme.
The supermarket will no longer send out paper Clubcard statements or vouchers to selected customers unless they specifically tell the supermarket giant they want to keep receiving them.
The changes, coming into effect from May, will affect select online shoppers who will receive an email informing them of the changes, Tesco said.
Any accumulated points will be transferred into vouchers over email, which will include a barcode that customers can scan at the checkout in stores.
However, users can specifically request to receive quarterly physical coupons, but have to do so by 5 May.
Customers can do this by signing into their MyClubcard online account, clicking on ‘statement preferences’ and changing it back to ‘by post’. Those who opt-in after 5 May will receive that month’s statement and vouchers by email, but will then receive their August statement and vouchers by post.
The news comes as supermarkets including Asda, Lidl and Waitrose push for a ‘digital-first’ approach when it comes to savings and loyalty schemes – in some cases forcing customers to use smartphones to take advantage.
