Yodel claims delivery performance a festive success
Parcel delivery company Yodel has said that it successfully handled over 14 million parcels in the first 24 days of December.
During the period, the company upped its operational capacity with additional temporary service centres and 15 contingency warehouses, and increased storage at its busiest locations.
In addition, Yodel boosted its peak workforce to 16,000 through the recruitment of temporary workers, and deliveries were increased to seven days a week in order to cope with the extra parcel volumes throughout December.
Dick Stead, chairman of Yodel, commented: “Our planning paid off and, despite flooding in some areas, all of our nationwide service centres were clear at close of play on Christmas Eve with the exception of a small number of parcels, where we were either unable to obtain access to the address or the addressee was unavailable to sign for them.
Never Miss a Retail Update!“As always we will be reviewing our peak performance and seeking to work with our retail clients to innovate and further improve the service in 2013.”
Yodel said it had seen a number of major clients transferring volumes to its delivery service this year “as other suppliers struggled”.
The company said it was expecting to announce a number of new contract wins in the New Year.
