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UK leads the way for online shopping

More consumers in the UK use the internet for shopping than other major countries, a new Ofcom report has revealed. Ofcom’s sixth International Communications Market report… View Article

GENERAL MERCHANDISE NEWS

UK leads the way for online shopping

More consumers in the UK use the internet for shopping than other major countries, a new Ofcom report has revealed.

Ofcom’s sixth International Communications Market report found that eight in ten UK internet users (79%) said they had ordered goods or services online in 2010, higher than any other European country. This compared to just 27% of consumers in Italy claiming to have bought goods online.

UK internet users were also more likely to visit retail websites online than other countries, with nine in ten (89%) claiming to do have looked at retail sites in 2011.

As well as more UK consumers shopping online, they also spent more time on retail sites – an average of 84 minutes in January 2011, compared with around 20 minutes for consumers in Poland and Italy.

The report into the global communications market looked at take-up, availability and use of broadband, landlines, mobiles, TV and radio in 17 countries.

It showed that despite the economic downturn, global communications revenues grew by 3.4% in 2010 compared with 2009, mainly driven by strong growth in the BRIC countries of Brazil, India, Russia and China.

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