‘Take-back Tuesday’ predicted as busiest day for online shopping returns
Tuesday 3 January, the first working day in the New Year, is being predicted to be the busiest day for online shopping returns through the post as shoppers rush to send back unwanted Christmas gifts.
Royal Mail expects returns of online purchases to surge by more than 50% compared to the average number of return parcels per day in December.
The prediction is based on the number of returns parcels handled by Royal Mail through its Tracked Returns service.
In 2015, January saw the highest returns volumes of the financial year.
Royal Mail expects clothing and footwear items to be the most returned. A survey conducted by its Delivery Matters – Returns Special service found that 30% of online shoppers said they returned women’s clothes, 17% sent back men’s clothes, 16% returned footwear and 7% sent back children’s clothes.
