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Retailers urge shoppers to support #ShopKind

New polling data reveals that over one third of shoppers (38%) have witnessed violence and abuse against shopworkers. The latest data discloses that 450 retail staff… View Article

GENERAL MERCHANDISE NEWS

Retailers urge shoppers to support #ShopKind

New polling data reveals that over one third of shoppers (38%) have witnessed violence and abuse against shopworkers.

The latest data discloses that 450 retail staff are abused each day.

The campaign is asking the public to be mindful of shopworkers’ essential role and to treat them with respect and kindness.

Over 86% of shoppers recognise that shopworkers face a much higher workload during the Christmas period, but there remains a minority of people that are aggressive and, in the worst cases, physically violent towards people working in shops.

#ShopKind is supported by major high street retailers as well as the nation’s independent shopkeepers and the shopworkers’ union Usdaw.

Kit Malthouse, the government minister for policing, said: “It is completely unacceptable for anyone to threaten or assault shop workers, and this government won’t stand for it.

“We are taking actions including by backing the #ShopKind campaign that provide better support to retail workers and encourage customers to treat them with dignity.”

Mark Hallas, Chief Executive at charity Crimestoppers, said: “Our high streets play a pivotal role in our communities across the country and whilst Christmas can have its own stresses, there is absolutely no excuse for violent or abusive behaviour towards workers. Please help us stamp out abuse and if you know who is responsible but want to stay anonymous, tell our charity what you know. Call freephone 0800 555 111 or visit Crimestoppers-uk.org. Together, we can help protect our shops and shopworkers from harm at this busy but special time of year.”

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