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Join in-store engagement experts on the 10th July in London

Learn how technology strategies can actually create a superior customer experience to pure ecommerce. Delegates will hear how technology is the real driver for engaging customers… View Article

GENERAL MERCHANDISE NEWS

Join in-store engagement experts on the 10th July in London

Learn how technology strategies can actually create a superior customer experience to pure ecommerce.

Delegates will hear how technology is the real driver for engaging customers in store, strengthening the role of bricks and mortar for retail sales.

They will share expertise and experiences with leading retail and solution provider speakers with the theme of the day being:  ‘Using in store kiosk, tablet, digital signage, social media and smartphone technologies to drive bricks and mortar sales, customer experience and range offer’.

Confirmed speakers include:
•Mark Cody, Senior Marketing Manager – Mobile, Tesco.com
•Claire Zuurbier, Workstream Lead, New Channels, Marks and Spencer
•Mark Fabes, IT Director, McDonald’s Restaurants
•Kenneth Ball, IT Director, Schuh
•Helena Andreas, Group Head of Retail, Vodafone Group
•Steve Moore, Connected World Team Lead, Carphone Warehouse
•Guy Cheston, Media Sales Director, Harrods
•Chris Sproston, Head of Software Development, The Co-operative Group
•Simon Smith, Head of Multichannel Customer and Employee Experience, o2 UK Telefónica
•Lee Cooper, Creative Director, White Stuff
•Keith Purvey, Sales Director, Star Micronics
•Jeremy Waite, Head of Social Strategy, TBG Digital and Former Head of Social Media, Phones 4U
•Steve Brockway, Research Director – Retail, eDigitalResearch

This is not an expensive vendor sales pitch-led event requiring a number of days out of the office; it’s a one-day, low cost, retailer-focused conference. Interactivity has been maximised during the conference sessions with two interactive panel discussions, Q&A opportunities after every speech, an interview session and the use of our popular Twitter feed during the conference. 
The conference is in London, July 10th. Click here or further details and registration.

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