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Enhanced Security in Retail – What Martyn’s Law Means for the Industry [Irwin Mitchell]
Martyn’s Law: A Crucial Step Towards Enhanced Security in Retail
On 3 April 2025, the Terrorism (Protection of Premises) Act 2025, commonly known as Martyn’s Law, received Royal Assent. Named in memory of Martyn Hett, one of the victims of the tragic Manchester Arena attack, this legislation aims to strengthen protective security measures across the UK. As we enter the 24-month implementation period, it is essential for retailers to grasp the implications of this law and begin strategising for its requirements.
Understanding Martyn’s Law
At its core, Martyn’s Law introduces a tiered regulatory framework that obliges businesses, particularly those with significant public footfall, to proactively consider protective measures against potential terrorist threats. Retailers, alongside venues operating in entertainment, food and drink, and other qualifying sectors, will need to assess their vulnerabilities and implement necessary security protocols.
Never Miss a Retail Update!“Standard duty” premises, which expect between 200 and 799 individuals, must establish public protection procedures for potential terrorist incidents, including evacuation and lockdown plans. In contrast, “enhanced duty” premises—those accommodating 800 or more individuals—are subject to more stringent obligations. These include developing comprehensive security measures to mitigate the risks associated with terrorist attacks.
Why Retailers Must Act Now
Although the detailed guidance from the Security Industry Authority (SIA) is yet to be released, retailers should seize this opportunity to enhance safety and security measures. Retail environments are inherently vulnerable, often crowded with large numbers of customers and staff. Non-compliance with the new regulations could result in significant penalties, jeopardising both financial stability and customer trust.
As the retail sector navigates the aftermath of recent challenges, demonstrating a commitment to safety can serve as a unique selling proposition. Consumers increasingly favour brands that prioritise their well-being and security. By proactively adhering to Martyn’s Law, retailers not only fulfil their legal obligations but also bolster their brand image.
Preparation is Key
Retailers should begin by conducting thorough risk assessments to identify the specific tier their establishments fall into and the associated obligations. Developing a robust crisis management strategy, which includes comprehensive training for staff on security protocols, is essential for seamless compliance. This strategic approach not only promotes a safer environment but also prepares teams to respond effectively in emergencies.
Additionally, retailers should engage with security professionals to create tailored solutions that suit their specific premises. From advanced surveillance systems to detailed emergency response plans, investing in security measures today will yield long-term benefits.
The Role of the SIA
The establishment of the SIA as the regulatory body is a significant development. With the authority to conduct inspections, enforce compliance, and impose sanctions for non-compliance, the SIA will play a crucial role in guiding how retailers adapt to Martyn’s Law. The risk of severe penalties for non-compliance further highlights the urgency for businesses to prioritise security measures.
Retailers must be proactive over the next two years, ensuring they implement the necessary compliance actions. This includes developing contingency plans and utilising the guidance that will soon be available from the SIA.
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As Martyn’s Law takes shape within the UK legislative framework, retailers must not only comply but also embrace a culture of safety and security. The legacy of Martyn Hett, championed by his mother, Figen Murray, serves as a poignant reminder of the need for vigilance and preparedness in public spaces. By committing to these principles, retailers can contribute to a safer environment for both customers and staff, fostering trust that will ultimately enhance their brand reputation in a competitive market.
With the right strategies in place, retailers can transform a legal obligation into an opportunity, positioning themselves as leaders in security and customer care within the UK retail landscape.
If you would like more information, Elain Huttley and the Irwin Mitchell team will be at Retail HR Central next month, so register and have a chat, or they are always on hand HERE
