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How do you retain top talent in an increasingly competitive marketplace?

HR issues in the retail industry are not that different to other sectors, however there is the need for more customer focus than other industries. Discuss… View Article

GENERAL MERCHANDISE NEWS

How do you retain top talent in an increasingly competitive marketplace?

HR issues in the retail industry are not that different to other sectors, however there is the need for more customer focus than other industries. Discuss the issues with our experts and your peers at the Retail HR Summit 2013.

Driven by the need to cut cost bases as market conditions worsen, some retailers take the decision to streamline their operations and reduce staff numbers and costs, with businesses now focused on creating initiatives to retain staff and attract the best talent.

Hence retailers’ strategies are changing – developing better succession planning with more emphasis on internal rather than external replacement. Efficient and effective training and development of employees is an essential element for continuing growth. 

Retailers also need to identify more closely with their customers’ needs to provide a strong, tailored and positive omni-channel experience.

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Speakers already confirmed include Philip Burgess, Group Head of Talent, Marks and Spencer plc, Julie Elder, Group HR Director, Home Retail Group, Tony Cooke, Human Resources Director, Adidas Group, George Wakely, Director of Retail HR and Shared Services, B&Q, Esther O’Halloran, Director, EOH Business Solutions, formerly Managing Director and HR Director, PAUL UK, Nick Waller, Managing Director, YourRetailJob.com, Paul Deeprose, Managing Director, The Career Gym Ltd, Christopher Bogh, Technical Director, eploy.

Attend the Retail Bulletin’s 5th HR Summit 2013 to learn about challenges faced, discuss and interact with your peers at this high quality, one day event. This is your opportunity to learn best practice methods, retain staff and attract the best talent, to become a truly strategic HR function that embeds its people policies and procedures with long-term business priorities.

Click here for programme details and registration

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