EE to create 1,000 customer service jobs in UK
Mobile network operator EE is to create over 1,000 new jobs in customer service and nearly triple the size of its apprenticeship scheme by the end of 2015.
The jobs drive will see EE bring back 1,000 customer service jobs to the UK from overseas service centres, with plans for approximately 250 roles in Northern Ireland from Spring 2014. The location of the remaining roles will be announced at a later date.
In addition, EE plans to nearly triple the size of its apprentice scheme to more than 1,300 young people by the end of 2015. EE said it has hired 80% of the 460 apprentices who have completed the programme which was launched in 2013.
The Prime Minister, David Cameron said: “It’s great news that EE is bringing over 1,000 jobs back to the UK. As part of our long term economic plan, I believe we can become the world’s leading re-shoring nation and provide new opportunities for hard working people.
Never Miss a Retail Update!“I’m also delighted that the successful EE apprenticeship scheme will be expanded to help even more young people develop their skills.”
EE plans to continue to offer full time positions to the majority of the apprentices, many of whom are in areas of high unemployment.
Olaf Swantee, EE chief executive, said: “Our plans to triple our apprenticeship programme will play a significant role in tackling youth unemployment in many areas, and bring a large number of digitally skilled employees into the business. Today’s announcement is great news for our customers and a welcome boost to the UK.”
The news follows the announcement last month that EE will open 50 new retail stores this year and create around 350 jobs.
