DSGi launches a new national customer support service
DSG international has launched a new national customer support service, ‘The TechGuys’, to provide expert, fast-track support for increasingly technology-dependent UK homes.
DSGi’s latest brainchild, a new venture, puts the expertise of 3,000 experienced advisors at the immediate disposal of customers throughout the UK.From today the service is capable of 16,000 home visits per week and national technical support centres will offer expert diagnosis and problem solving 24 hours a day, 365 days a year. The service, which aims to provide hassle-free support for customers in the digital age, is offered to all customers, regardless of whom they bought their technology from.
John Clare, Group Chief Executive of DSG international, said: ‘As the UK gears up for one of the most important technological transitions in 100 years, for which the majority of consumers are not prepared, we’re creating a national support operation to help customers navigate their way around the digital universe.
