Currys becomes first Microsoft retail repair partner in the UK
Currys has announced that it has become Microsoft’s first official retail repair partner in the UK.
This means that Microsoft Surface customers will be able to access in-person support at any one of Currys’ 300 stores across the UK and Ireland, before their laptop is booked in for a technical repair.
Previously, consumers could only go through Microsoft’s own support channels.
Currys’ chief operating officer Lindsay Haselhurst said: “We are proud to be working with Microsoft in this new collaboration which will give thousands of Surface laptop users in the UK a new route to access repairs, as and when they need them, no matter where they purchased their laptop.”
John Crouch, Surface category lead at Microsoft UK, added: “At Microsoft, we are constantly striving to provide our customers with more options and flexibility in how they use our products and services. By collaborating with Currys to offer a new UK pathway for Surface support, we believe we can better help our customers achieve their goals through technology.”
