Amazon faces UK enquiry over suspected anti-competitive practices
Britain’s antitrust watchdog is investigating Amazon.com on concerns it was hurting competition by giving its own sellers an unfair advantage in its marketplace over third parties.
The Competition and Markets Authority (CMA) said it opened an investigation on Tuesday into whether Amazon’s practices that affect sellers on its domestic marketplace may be anti-competitive and result in a worse deal for customers.
“It’s right that we carefully investigate whether Amazon is using third-party data to give an unfair boost to its own retail business and whether it favours sellers who use its logistics and delivery services – both of which could weaken competition,” Sarah Cardell, general counsel at the CMA, said in a statement.
Millions of people across Britain use Amazon’s services for fast delivery, the CMA said.
A spokesperson for Amazon said the company would work closely with the CMA during its investigation, adding that sales from the company’s selling partners continued to grow faster than Amazon’s retail sales.
The investigation follows a current European Commission (EC) probe looking at similar concerns but which does not cover issues affecting Britain following Brexit, the CMA said, adding that it seek to liaise with the EC.
EU antitrust regulators in November 2020 charged Amazon with distorting competition in online retail markets and opened a second investigation into the company’s business practices.
The Financial Times on Wednesday reported that Amazon will share more data with rivals and offer buyers a wider choice of products as part of a deal with the EU.
Amazon will give third-party sellers on its marketplace access to information that could help sell more products online, the FT said.
The CMA will also investigate how the company sets the eligibility criteria for selling under the Prime label. Offers under the Prime label are eligible for certain benefits, such as free and fast delivery, that are only available to Prime users under Amazon’s Prime loyalty programme.