Tesco makes new healthcare services available through in-store health zone concept
Tesco has teamed up with some of the UK’s leading healthcare companies as part of a pilot store concept that gives customers access to an increased range of health services.
Shoppers at the supermarket’s refurbished Cheshunt Extra store will be able to get advice, treatment and virtual GP appointments for a range of health concerns in a new dedicated in-store health zone.
The new concept brings together food, health and wellness ranges, alongside enhanced pharmacy and healthcare services, to enable customers to manage all aspects of their wellbeing in one place.
Tesco’s stores in Hexham in Northumberland and West Durrington in West Sussex are also planning to introduce the new offering, with more shops to follow in 2025, If the pilot is successful, more could be rolled out across the country.
Health appointments will take place in two new private consultation rooms, delivered in-person by pharmacists, or in person and virtually by other healthcare specialists.
The move builds on Tesco’s existing in-store pharmacy offer which serves half a million customers every week across 365 UK pharmacies located in larger Tesco stores.
The new services will include virtual GP appointments, weight management support, earwax removal, consultations on managing menopause symptoms, free advice on oral hygiene, and free and impartial advice from a healthcare professional on pregnancy and infant nutrition.
There will also be appointments in partnership with Our Future Health, a collaboration between the public, charity and private sectors to build the UK’s largest health research programme, which is bringing together millions of volunteers to help prevent, detect and treat diseases. Participants will also have the opportunity to learn more about their own health.
Ashwin Prasad, chief commercial officer at Tesco, said: “Our new pilot means customers visiting our Cheshunt Extra store – and other stores in coming months – can now get advice from one of our pharmacists or specialist partners, book a GP appointment for a time that suits them, and pick up healthy food, prescriptions and nutrition supplements, all without making an extra trip.
“We’ll be testing, learning and listening to feedback to understand what customers think and what further changes we can make to help them look after themselves and their families.”
The new services will be provided by Bupa, Stella, Haleon and Aptaclub from Danone.
