Hotel Chocolat performs well in run-up to Christmas
Hotel Chocolat grew its revenue by 16.2% year-on-year in the 13 weeks to 25 December as the chocolatier benefited from increased footfall and customers opting to buy higher-priced gift items.
Online sales had a similar momentum following the launch of a new website earlier in the year. Improvements included optimisation for smartphones and tablets, a bespoke ‘gift creator’ service and better integration of the retailer’s tasting club subscription service.
The business opened ten new stores during the six months ended December and now has 90 stores in the UK.
Angus Thirlwell, co-founder and chief executive of Hotel Chocolat, said: “The growing strength of the Hotel Chocolat brand has enabled us to perform well. Our seasonal ranges included many new innovations and our cafe drinks offer adds a new dimension to our experience.”
“Being a UK manufacturer gave us the flexibility to maintain good stock availability right up to the end of the season. I would like to thank the whole team for their energy, enthusiasm and tireless commitment to delivering on our plans.”
