Co-op partners with Walmart on fulfilment technology
Co-op has entered a new partnership with Walmart in which it will implement the US retail giant’s Store Assist online fulfilment technology.
In a statement, Co-op said the move will enhance the customer experience and help it to achieve its target of reaching more than a one third share of the quick commerce market.
The Store Assist app allows retailers to “manage pickup, third-party marketplace, ship-from-store, and last-mile delivery orders” all in one place.
George Hayworth, Co-op head of online development, said: “Growing our share of the quick commerce market is our focus through both our own online shop and with strategic partners. Our approach is centred on ease, speed and convenience from our local stores, which are well placed in the heart of communities.
“We are pleased to work closely with Walmart Commerce Technologies to implement the new technology that is easy to use and supports our continued growth, while further enhancing the quick and reliable service that is important to our member-owners and customers, whenever and wherever they choose to shop with us.”
After accelerating growth its quick commerce operations, Co-op now estimates more than 80% of the UK population has access to Co-op groceries either through its own online shop or via partners such as Just Eat, Uber Eats and Deliveroo.
