THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Desert Island Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
TRB conference review
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
Retail Ecom North
Retail HR North 2025
Retail Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Co-op extends robot deliveries in Milton Keynes area

The Co-op is extending the use of robot deliveries across the Milton Keynes area due to demand for the service almost doubling since the start of… View Article

FOOD AND DRINK NEWS UK

Co-op extends robot deliveries in Milton Keynes area

The Co-op is extending the use of robot deliveries across the Milton Keynes area due to demand for the service almost doubling since the start of the Covid-19 lockdown.

The convenience retailer began a trial of same-day autonomous robot deliveries in the area in 2018 when it teamed up with Starship Technologies to offer the emission free same day home delivery service.

The service has now been made available in eight Co-op stores, with six new stores added since March.  The robots were programmed to pause to clap and cheer at 8pm on Thursday evenings in order to thank and recognise carers and key workers.

In addition to an increase in the number of customers using robot deliveries since the start of lockdown, the value of transactions has risen four-fold. The service has been described as a lifeline for vulnerable or housebound members of the community.

The Co-op has also been developing the range available through robot delivery and now offers shoppers a choice of around 1,000 everyday essential products.

Jason Perry, Co-op head of online development, said: “Quality, ease and convenience is at the core of our approach and we continue to innovate and expand access to our products online in order to offer greater flexibility and choice to meet consumer needs in our communities.”

Earlier this year, the Co-op announced that it expects its same-day online delivery offer, including partnerships with Deliveroo, Buymie and its own dedicated online shop, to be available from 650 of its UK stores  by the end of 2020.

Subscribe For Retail News