THE RETAIL BULLETIN - The home of retail news
Lest we forget
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
THE Retail Conference
Retail Ecom North
Retail HR North 2025
Retail Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Central England Co-op launches self-scan till trial

Central England Co-op is trialling the use of  self-scan tills at one of its stores. The retailer has introduced the technology at its Fradley food store in… View Article

FOOD AND DRINK NEWS UK

Central England Co-op launches self-scan till trial

Central England Co-op is trialling the use of  self-scan tills at one of its stores.

The retailer has introduced the technology at its Fradley food store in Staffordshire which now has  two self-scan checkouts.

Central England Co-op said it has brought forward the piloting of self-scan in its stores as part of plans to help keep customers safe during the Covid-19 pandemic. It also hopes the technology will improve the customer experience in-store.

If successful, it could be rolled out at further stores across the country.

Mark Swaffar, IT project delivery manager at Central England Co-op, said: “It is early days but we have had great feedback from customers and colleagues and will be working closely with them over the coming months to get their feedback. The idea behind trialling technology like self-scan is that we want to meet the expectations of our customers and ensure they have the best shopping experience possible.”

Tom Parker, Fradley store manager, added: “The self-scan checkouts are enabling us to offer a different and speedier solution to our customers and members and allowing colleagues to focus more on replenishment at these busy times.”

Central England Co-op is currently investing heavily in technology and is looking at piloting other new initiatives such as a scan and go app for mobile phones and planning funerals online.

The retailer’s IT and digital director Liz Robson said: “We want to strengthen communities through quality convenience. That isn’t just about shopping at a convenience store, it is about making the customer interaction easier and more relevant for them.”

 

 

 

Subscribe For Retail News