THE RETAIL BULLETIN - The home of retail news
Lest we forget
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
THE Retail Conference
Retail Ecom North
Retail HR North 2025
Retail Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Zara enters resale market with pre-owned service

Inditex’s Zara has said it will help UK shoppers resell, repair or donate clothing bought from its stores in a bid to reduce its environmental impact…. View Article

FASHION RETAIL NEWS UK

Zara enters resale market with pre-owned service

Inditex’s Zara has said it will help UK shoppers resell, repair or donate clothing bought from its stores in a bid to reduce its environmental impact.

The new ‘Pre-owned service’ will allow shoppers to book repairs and donate unwanted clothes. It will also reduce the environmental impact of deliveries by allow people to post packages of items that they wish to return.

The service will launch on 3 November, with a new sales platform launching on its website and app.

Sellers will be able to post pictures of their items on the Zara platform and payments will processed through Stripe.

The UK was specifically chosen as a test market for Zara as it said shoppers here “push us to improve and innovate”.

Paula Ampuero, the head of sustainability at Zara, said: “At this stage, this platform is exclusively conceived as a tool to help customers extend the lifetime of their clothing and take a more circular approach.”

It is understood that the initiative will not be profitable to begin with, however it does put the Spanish retail giant alongside rivals like Asos and H&M, which have both tried to push into the resale and refurbishment market.

Resale — along with rental and repair — have become key parts of the offer for many retailers and brands at all price levels with a number of specialists emerging on the back of this strategic trend. The trend is so important that Selfridges recently said it wants nearly half its interactions with customers to be linked to repair, resale or refills by the start of the next decade.

 

 

Subscribe For Retail News