THE RETAIL BULLETIN - The home of retail news
Click here
Home Page
News Categories
Commentary
CX
Department Stores
Desert Island Stores
Electricals and Tech
Entertainment
Fashion
Food and Drink
General Merchandise
Grocery
Health and Beauty
Home and DIY
Interviews
People Matter
Retail Business Strategy
Property
Retail Solutions
Electricals & Technology
Sports and Leisure
TRB conference review
Christmas Ads
Shopping Centres, High Streets & Retail Parks
Uncategorized
Retail Events
People in Retail Awards 2024
Retail Ecom North
Retail HR North 2025
Retail Omnichannel Futures 2025
Retail HR Central 2025
The Future of The High Street 2025
Retail Ecom Central
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
John Lewis to offer specialist advice to families on internet safety

John Lewis has become the first department store in the UK to offer specialist advice to families on internet safety. The retailer has teamed up with… View Article

DEPARTMENT STORE NEWS

John Lewis to offer specialist advice to families on internet safety

John Lewis has become the first department store in the UK to offer specialist advice to families on internet safety.

The retailer has teamed up with online safety organisation Internet Matters to train staff in its 34 stores to become experts in family technology. They will also help to support parents and carers with the safe and secure set up and use of electronic devices.

John Lewis said store staff will be able to equip parents and carers with the knowledge, skills and tools needed to help keep children safe when using connected tech. This will include giving in-person advice on new and previous purchases such as setting tech devices up safely, developing healthy gaming habits, balancing screen time, creating a positive digital footprint and using tech to support digital wellbeing.

The move follows a recent John Lewis survey of 1,000 parents which found that over two thirds of parents were concerned about internet safety when their child uses an electronic device.

Charlotte Lock, customer director at John Lewis said, “We know that internet safety is really important to our customers with children  – so we are equipping our partners nationwide with the specialist knowledge, tools and skills to support them. Our technology departments have always strived to offer great customer care, service and expertise. It’s clear that a child’s first step into the digital world is a big milestone – so we are helping our customers to navigate this moment safely and confidently.”

Subscribe For Retail News